Information Technology Specialist

Information Technology SpecialistLos Angeles, California, United StatesAbout the Job Information Technology SpecialistJob SummaryWe are seeking an IT Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, supporting system setup, and maintaining a secure IT environment across the organization.Key ResponsibilitiesManage and maintain office/store IT systems, including network, hardware, and softwareEnsure IT security, including data protection, access control, and cybersecurity measuresInstall, configure, and troubleshoot hardware, software, and network systems for office and retail locationsProvide technical support and training to employees on IT systems and toolsSupport the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail storesCollaborate with vendors and external IT service providers for system upgrades and troubleshootingMonitor system performance, identify potential issues, and implement proactive solutionsDevelop IT policies and best practices to ensure efficiency and security complianceQualificationsBachelors degree in Information Technology, Computer Science, or a related field4+ years of experience in IT support, system administration, or network managementStrong knowledge of networking, cybersecurity, and IT infrastructureExperience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT toolsHands-on experience with POS systems and retail IT operations is a plusStrong troubleshooting and problem-solving skills with a customer-focused approachAbility to work independently and support multiple locationsPreferred QualificationsExperience in the retail or beauty industryFamiliarity with Google Workspace, Microsoft 365, VPNs, and cloud security solutionsBilingual in English and Korean is a plusOr refer someone