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Artech

Phoenix / Global

Desktop Support

Job Description

Desktop SupportLocation: E University Dr, Phoenix, AZ 85034, United StatesDuration: 12+ months Contract (with possible extension)Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.Provide support on various laptop, desktop and tablet running Win 7/10 /11Refresh IMACImaging, RefreshesExperience in performing warehouse dutiesNeed expertise in troubleshooting, Incident workUnderstanding the impacts of Active directory and domains would be helpful and data migration too.Installation, configuration and maintenance of windows, hardware's and software's.Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)IT deskside support technician who is under moderate supervision.Conducts service request and incident resolution for moderately complex end user hardware and software.

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