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inSync Staffing

Rocky Hill / Global

Customer Service Representative

  • $34.440 - $44.083

Job Summary

Salary Range:
$34.440 - $44.083
Apply Now

Job Description

Technical Information Service Representative

Pay

$25.00/hr - $32.00/hr

Hours: Mon to Fri 8am to 5pm

Duration: One Year

Location: Rocky Hill, CT – hybrid with at least one day in office per week

Responsibilities

  • Provide technical support on adhesive products and solutions via phone, email, and web chat.
  • Visualize mechanical situations and aid customers in selecting optimal products.
  • Identify potential leads through customer interactions.
  • Participate in on‑site technical training as required.

Qualifications

  • Bachelor’s Degree in a technical field or College Degree in Trades.
  • Technical or mechanical aptitude; hands‑on experience preferred.
  • Strong oral and written communication skills.
  • Strong customer‑related communication and interpersonal skills.
  • Proficient with Microsoft Office and web‑based programs.

Benefits (employee contribution)

  • Health insurance
  • Health savings account
  • Vision insurance
  • Flexible spending accounts
  • Life insurance

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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