Virtual Vocations Inc
New York / Global
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New York / Global
To support the NC Health Information Exchange Authority, the full-time temporary Business Technology Administrator will administer and enhance enterprise SaaS applications, including Salesforce and Smartsheet, while managing user access, configurations, and providing training in a remote setting.
Key responsibilities
Administer and configure business technology platforms, managing user accounts, permissions, and software subscriptions
Collaborate with stakeholders to identify operational needs and recommend technology solutions for process improvements
Develop and maintain technical documentation and deliver training programs for users on technology solutions
Required qualifications
5 years of experience in the administration of enterprise SaaS applications, including Salesforce and Smartsheet
5 years of experience in configuring workflows, dashboards, and reports within SaaS platforms
3 years of expertise in software licensing, subscription management, and documentation development
Strong background in analyzing business processes and recommending technology-based improvements
Ability to create training materials and provide user support for technology solutions
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