Information Technology

Technology Management Level 2 - Somerset, NJ - $45-55 Per HRLead the delivery of data center hardware operations across the Americas. Drive operational performance and develop high-performing teams. Align service delivery with business priorities and technology objectives. Manage critical event response, incident and problem management. Provide 24x7 escalation support and participate in an on-call model.Provide senior operational leadership and accountability for IT hardware services. Oversee hardware-related changes and incidents from initiation through closure. Develop and improve standard operating procedures and technical documentation. Maintain oversight of financial management and regulatory compliance. Coordinate with vendor partners to resolve incidents during emergencies.Degree-level education or equivalent experience in a critical operations environment. Strong understanding of managed service contracts and vendor performance management. Experience managing a sizeable P&L with strong commercial awareness. Proven track record in strategic planning and initiative execution. Excellent communication and analytical skills with team management experience.Data Center Management | Incident Management | Vendor Management | Financial Management | Strategic Planning