Security Officer

Security OfficerJoin us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!As a Security Officer, you will serve as an integral part of the security team completing on the job trainings, operating the Dispatch and Communications Center, and responding to calls for Security to de-escalate and resolve issues involving guests, employees, and the public. You will also gain experience managing a Dispatch/Communications center and responding to disturbances in need of Security and Law Enforcement response.You will:Facilitate all park-wide communication via radio, phone, and emailMonitor weather throughout the day to ensure safe operation for all rides and attractionsMaintain records and logs to ensure important and timely information is accessibleMonitor video camera surveillance to ensure guest safety & enforce park policyMaintain and enforce safety standardsMonitor Security checkpoints and posts – inspecting all bags and persons accessing or leaving the propertyComplete routine patrols of the park and surrounding properties on foot and in patrol vehiclesProvide guests, employees, and vendors with safe and secure environmentWork independently or within in a team to provide a consistent message and security presenceRespond and provide aid for Emergency situationsComplete incident reportsComplete assigned tasks from management as neededWhat it takes to succeed:A passion for customer serviceExcellent multi-tasking and time management skillsOutstanding communication abilitiesActive listener with the ability to anticipate guests' needsAbility to promote and ensure a safe and secure environmentFlexibility to perform varied dutiesWhat else is important:At least 18 years of ageMust have a valid driver's licenseMinimum 1 year Security, Law Enforcement, or comparable experienceHigh school diploma or GED equivalentExperience in completing incident reportsProficient in Microsoft Office Suite with high aptitude for computer software systemsMust be able to act responsibly with a high attention to safetyMust be able to lift, push, pull and/or carry up to 50 lbsPosition engages in extensive walking and standing throughout entire work shiftPerform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)Perform cleaning duties; including use of cleaning chemicalsMust be willing to comply with all SEA grooming guidelines and employment standardsMust be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume)Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.Must be available to work shift rotations including: 7:00AM-3:30PM, 3:00 PM-11:30PM, and 11:00PM-7:30AMConsistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situationsAbility to successfully complete all legal, company and department training requirements within established timelinesThe perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.