Order Management

Hybrid’s humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability – design, merchandising, development, sourcing, production, and distribution – to a broad suite of branded, licensed, generic, and private label partners. Hybrid’s full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.

What is my role?

As an Order Management, you will be responsible for the timely, accurate, and compliant execution of order management activities to ensure that customer requirements are met.

What You’ll Do

Keep Account Managers and/or Sales Reps advised of all issues pertaining to their accounts’ sales orders

Manage open order profile daily; update as required.

Enter item numbers in Customer’s website, if applicable.

Process all new/re-orders within 24 hours of receipt in Unity

Review cost sheet/worksheets for accuracy. If incomplete or inaccurate return to Acct Manager/Sales Rep for correction

Confirm entry of blanks info and contractor assignments in Unity.

Create sales order and cut ticket in AS400

Issue packing instructions for all orders

Pick and pack orders and supply contractors with pack slips & ship labels.

Submit routing request info prior to routing window requirements to Traffic Dept.

Confirm Routing completed within routing window

Update systems for order status and/or revisions

Advise Production & Purchasing Department of Sales Order changes affecting Production progress

EDI duties include: item translations, editing incoming PO’s for accuracy, posting (if applicable)

Work with Account Manager/Sales Rep to get correct data when EDI discrepancies occur (if applicable)

Maintain count sheets/balance sheets (if applicable)

Ensure ALL orders are shipped on time

Maintain strong knowledge of each accounts’ Vendor Compliance Manual

Research and follow up on each account’s charge backs

Other duties may be assigned in accordance with company needs

What You’ll Need

Minimum 1-2 years’ experience in processing sales orders, and working with various levels of management

Minimum 1 year experience in EDI processing

Familiar with domestic production processes

Proficiency with MS Word and Excel

Experience in apparel industry preferred

Working knowledge of AS400 preferred

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

#J-18808-Ljbffr