Customer Service Representative

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Base pay range $20.00/hr - $21.00/hr

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We are currently seeking a Customer Service Rep on the Shoreline!

What's in it for you?

Full time hours Monday - Friday 8:30-5p

Weekly pay $20/hr

Health Insurance offered!

Looking to start ASAP

Job Description:

The Customer Service Representative (CSR) serves as the primary point of contact between the manufacturing company and its customers. This role is responsible for processing orders, managing customer inquiries, coordinating with production and logistics teams, and ensuring timely delivery of products. The CSR must maintain a high level of professionalism, accuracy, and responsiveness to support customer satisfaction and business growth.

Key Responsibilities:

Respond to customer inquiries via phone, email, and other channels.

Enter and manage sales orders in the system.

Coordinate with production, shipping, and quality teams to ensure on-time delivery.

Resolve order issues, delays, and complaints promptly.

Maintain accurate records of customer interactions and transactions.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level Seniority level Mid-Senior level

Employment type Employment type Full-time

Job function Job function Customer Service

Industries Hospitals and Health Care, Non-profit Organizations, and Government Administration

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