Remedy Intelligent Staffing

Honolulu / Global

Customer Service Representative

$28.000 - $29.000

Job Summary

Salary Range:: $28.000 - $29.000

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Job Description

Position: Full-time, Customer Service Representative
Location: Downtown Honolulu
Industry: Banking
Schedule: Monday–Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PM (Part-time: 8:00 AM–1:00 PM or 2:00 PM–6:00 PM)
Pay: $20.00 – $21.00 per hour (depends on experience)
In-state candidates only

Benefits

Pay Cards, Direct Deposit & Weekly Pay
Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify.)
Free Online Skill Classes, EAP, Discounts & many more

The Customer Service Representative provides professional and timely support to banking customers. This role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment.

Job Duties

Answer incoming calls and emails per call center standards
Assist customers with inquiries and account information
Resolve customer issues/concerns or elevate as needed
Document interactions ensuring accurate follow-up
Provide product and services information (accounts, rates, fees, locations, hours)
Process customer requests
Manage card services and online banking access
Refer customers for account openings

#RemedyHIjobs

Job Requirements

High School Diploma or equivalent
1+ year customer service experience
Tech savvy candidate, comfort multitasking
Strong communication and problem-solving skills

Equal Opportunity Employer

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