Sales Engineer, SLED

We are looking for a Systems Engineer to work closely with a Named Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre‑sales, sales calls, and post‑sales.

Responsibilities

Pre‑sales – assist in qualifying sales leads from a technical standpoint.

Sales calls – be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.

Conversant with networking applications and solutions.

Post‑sales – be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.

Provide assistance to identified customers with post‑sales training.

Required Skills

5–8 years experience in technical/pre‑sales support as a sales or systems engineer

5–7 years experience in LAN/WAN/Internet services administration

Proven understanding of DNS, NFS, SMTP, HTTP, TCP/IP

Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus

Solid understanding of the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

Experience with encryption and authentication technologies required

Exceptional presentation skills

Education

Bachelor's Degree or equivalent experience. Graduate Degree favorable

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