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The Opportunity

We are looking for a friendly, approachable and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, safe and well‑organised leisure environment where members feel comfortable, confident and supported.

Taking a Human Givens approach, you’ll help meet people’s core needs for safety, belonging, reassurance and enjoyment, ensuring every member’s visit is a positive experience.

What You’ll Be Responsible For

Ensuring the leisure club facilities are clean, tidy and well maintained at all times

Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely

Assisting members with gym and leisure equipment, ensuring correct and safe use

Providing warm, attentive and professional customer service to all members and guests

Supporting the sale of memberships and leisure services by communicating benefits clearly and positively

Following health and safety procedures to maintain a safe environment for members and colleagues

Identifying and reporting any faults, maintenance issues or safety concerns to the Leisure Club Manager

Supporting the opening and closing of the leisure club as required

Completing required records and paperwork accurately and on time

Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.

Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).

Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and support fitness videos

Recipe ideas

Advice on keeping active and healthy living

Wellbeing podcasts and tv

Breathing exercises

24/7 advice and support line

Team reward & recognition

Free meals on duty

Free parking

Who This Role Is For

This role would suit someone who:

Enjoys working with people and helping others feel welcome and supported

Takes pride in keeping spaces clean, organised and well presented

Understands that feeling safe and cared for is central to a positive leisure experience

Is confident offering help and guidance in a friendly, approachable way

Can follow routines while remaining flexible to support daily operational needs

Is dependable, responsible and works well as part of a team

Feels motivated by contributing to a calm, positive and inclusive environment

Is looking to develop experience within leisure, hospitality or wellbeing settings

Hotel

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24-hour room service and a well‑equipped fitness club for guests to maintain their fitness routine.

Marco’s Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests

We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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