Sales & Operations Admin Assistant

Schedule: 40 hours per week Mon-Fri 10 AM- 7 PM EST

You’ll be the operational backbone supporting both marketing and fulfillment functions for a telecommunications company that’s experiencing steady growth. This role offers exceptional variety – from qualifying inbound leads and managing customer relationships to coordinating product orders and ensuring seamless installations. You’ll work directly with the founding team, gaining exposure to multiple business functions while your organizational skills and attention to detail directly impact revenue and customer satisfaction.

Responsibilities:

• Respond to LinkedIn marketing inquiries using established templates and qualify interested prospects
• Extract contact information using lead enrichment tools and transfer qualified leads to company database
• Clean up and organize CRM data, add custom filters, and maintain data integrity
• Generate product quotes based on customer requirements and location specifications
• Coordinate with email marketing vendors and provide necessary campaign materials and updates
• Process partner orders and place corresponding orders with suppliers to fulfill customer requests
• Track shipments and proactively communicate delivery updates and tracking information to customers
• Handle installation coordination including phone number transfer documentation and technical setup forms
• Manage high-volume customer accounts with consistent weekly order processing (5-10 orders per week)

Requirements

• Good understanding of sales processes and lead generation and qualification methods (sales experience required)
• Experience with CRM systems and database management (any platform)
• Strong written communication skills for professional customer interactions
• Excellent attention to detail and organizational abilities
• Ability to learn new software tools and processes quickly
• Bonus if you have experience with LinkedIn outreach tools or lead generation platforms
• It helps if you’ve worked in administrative or customer support roles previously

Why Join This Team?

• Work directly with company founders who value your input and professional growth
• Gain exposure to multiple business functions from marketing to operations and fulfillment
• Join a profitable, growing company with established processes and supportive vendor relationships
• Enjoy variety in your daily work – no two days will be exactly the same
• Benefit from responsive leadership and clear communication channels
• Opportunity to make a direct impact on company growth and customer satisfaction