Data Center Engineering Operations Technician

Data Center Engineering Operations Technician

Job ID: 10471468 | Amazon Data Services, Inc.

We maintain and operate critical infrastructure systems at world‑leading data centers, ensuring reliability and safety of electrical, mechanical, and fire/life safety equipment.

Key Job Responsibilities

Daily building rounds to monitor and record equipment status for 24/7 reliability.

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).

Troubleshoot facility and rack‑level events under internal Service Level Agreements (SLA).

Perform rack installs and decommissioning within SLA.

Conduct preventive maintenance, root cause analysis, and repair of electrical and mechanical equipment.

Write technical documentation to support change management.

Manage daily work requests and execute projects from conception to completion.

Provide on‑site support for contractors, sub‑contractors, and vendors, ensuring compliance with policies and local legislation.

Support more than one location/site when necessary.

Work shift schedules that rotate on a predefined pattern, with on‑call rotations as required.

Work Schedule and Hours

Our data centers operate 24/7. This position offers two shift rotation options:

Weekend Rotation

Days Worked: Sunday – Tuesday, plus every other Saturday. Weekly Pattern: alternates between 3‑day and 4‑day work weeks. Shift Hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift).

Weekday Rotation

Days Worked: Wednesday – Friday, plus every other Saturday. Weekly Pattern: alternates between 3‑day and 4‑day work weeks. Shift Hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift).

Overtime & Pay

Time and a half after 40 hours per week.

Night shift differential: 13% additional pay for 6:00 pm–6:00 am shifts.

Maximum hours: 60 per week (up to 20 hours overtime).

Physical Requirements

Willingness and ability to work in cramped spaces or elevated locations while adhering to health & safety guidelines.

Regularly lift and/or move up to 39 pounds independently; participate in group lifts of 40+ pounds.

Maintain balance and perform construction tasks while on ladders.

Walk, use hand and finger movements, reach, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push, and pull objects.

Work in an environment requiring provided ear protection.

Basic Qualifications

Work shifts longer than eight hours.

Can work in cramped spaces or elevated locations while adhering to health & safety guidelines.

At least 2 years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.

Preferred Qualifications

Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling.

Experience in data center engineering.

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits

The base salary is $37.00–$65.00 per hour. Compensation includes sign‑on payments, restricted stock units (RSUs), health insurance, 401(k) matching, paid time off, and parental leave. For full benefits details visit https://amazon.jobs/en/benefits.

Locations: USA, VA, Chantilly – $37.00–$65.00 USD per hour; USA, VA, Dulles – $37.00–$65.00 USD per hour.

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