Deployment Engg

Jr Deployment EngineerNeed local candidates only who can come to client office everyday it’s 5 days a week job.Location: Houston, TX, Steven’s Point, Wisconsin and Schaumburg, ILDuration: 3 monthsPosition Overview:We are seeking five Deployment Engineers to support a large-scale corporate computer refresh initiative. In this hands-on role, you will be responsible for the end-to-end deployment of new user devices, ensuring seamless migration of data, applications, settings, and permissions. This is a customer-facing technical role that requires a mix of hardware expertise, software familiarity, and excellent interpersonal skills.Key Responsibilities:Deploy, configure, and validate new Windows-based corporate laptopsPerform full user profile migrations including data, settings, and licensed applicationsWipe and prepare old devices for lease return or decommissioningProvide in-person technical support to employees during the transition processInstall, configure, and troubleshoot applications (Microsoft 365, collaboration tools, enterprise apps)Set up and troubleshoot network connections, printers, monitors, docks, and peripheralsSupport conference room hardware setup (displays, webcams, connectivity)Manage tickets and asset inventory updates in ServiceNowEscalate and collaborate with vendors as needed for resolutionDevelop and update knowledge base articles and user guidesProvide Level 2 support for incident resolution and ensure high customer satisfactionEnsure compliance with internal security policies, deployment procedures, and documentation standardsWork with end users to troubleshoot any PC hardware and software issuesEngage end users in a professional, courteous manner with focus on fast issue resolution and excellent customer satisfactionProvide support to end users who require assistance with conference room collaboration toolsExcellent written and verbal communication and presentation skillsExperience in desktop technical support Incident resolution.Experience in tools like Service now, Active DirectoryExperience in hardware troubleshootingKnowledge about Microsoft Config Manager (Previously known as SCCM), Microsoft Intune tools