Senior Technical Program Manager, Global Engineering Strategy

Sr. Program Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Global Engineering Strategy (GES) is seeking a Sr. Program Manager to drive programmatic execution across the GES organization. GES is a global team responsible for leading the engineering due diligence efforts for new and expanding regions, site master planning, and overall site design strategy, while maintaining the highest performance standards and utilizing innovation to reduce budgets and increase efficiency. The team operates at the intersection of data center engineering, real-estate, energy, water, pre-construction, procurement and product teams to ensure AWS can scale its global infrastructure.

This role will own the program mechanisms that enable GES to scale: tracking and reporting on goals and KPIs, driving the cadence of business reviews, managing deployment plans for new DC design transitions/intercepts, and ensuring alignment across regional teams. The Sr. Program Manager will be the connective tissue between strategy and execution, ensuring that what is agreed at leadership level is tracked, measured, and delivered.

Key Responsibilities:

• Program Governance and Execution
• Own the GES program cadence: MBRs, quarterly reviews, goal tracking, and leadership reporting
• Drive programmatic oversight and reporting of design intercepts and new template deployment
• Maintain the single source of truth for design project delivery status across all regions
• Develop and maintain tooling and databases for design attribute tracking
• Facilitate execution of design project strategy approvals
• Facilitate execution of design project strategy change approvals
• Maintain current design strategy pipeline and initiate trigger of hibernated project for GES Pre-Design
• Track and report on team KPIs including design efficiency metrics, schedule performance, and resource utilization
• Stakeholder Coordination
• Coordinate across regional leads to ensure alignment on process, deliverables, and timelines
• Partner with stakeholders to manage cross-team dependencies
• Prepare materials and drive outcomes for leadership reviews with senior leadership
• Process and Scaling
• Facilitate maintenance of the GES Runbook, the single point of truth for GES project delivery processes
• Drive process formalization as the team scales, transitioning from ad-hoc to established mechanisms and with consistency across global teams
• Portfolio Visibility
• Maintain a programmatic overview of design intercepts and deployment of new products across the global portfolio
• Provide leadership with clear visibility into pipeline status, resource constraints, and delivery risks

Travel will occasionally be necessary but shouldn't be more than 25%. International support will be part of the job.

About the team:

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications:

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.