HR Advisor

Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.

Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.

Ardent includes:

30 hospitals

280 sites of care

4,281 beds

24,000+ team members

8,200+ nurses

1,800+ aligned providers

5.8M annual provider encounters

421 medical residents

Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.

We believe it is this mix of corporate support and local autonomy that equips our teams for success.

Hillcrest Hospital South: Hillcrest Hospital South, a full-service 180-bed facility located in south Tulsa, offers a comprehensive range of inpatient and outpatient services utilizing cutting-edge technology in a welcoming community environment. As the only DNV Orthopedic Center of Excellence (OCE) in Oklahoma, Hillcrest South stands out for its exceptional orthopedic care. The hospital’s RN residency program is accredited by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation Program and Pathway to Excellence, ensuring high-quality training for nurses.

Hillcrest South’s cardiovascular service line boasts more accreditations from the American College of Cardiology (ACC) than any other hospital in Oklahoma, highlighting its superior heart care. Additionally, the hospital features specialized certifications such as the Heart Care Center, Primary Stroke Center and Geriatric Emergency Department.

Job Overview: The Human Resources Advisor (HR Advisor) role is responsible for Tier 2 level inquiries and support requests to include advising managers and employees on matters including absenteeism, performance concerns, and compliance with policies, practices, and applicable employment legislation. This position will investigate, research, resolve, and respond to a variety of employment-related matters. Including but not limited to accommodation requests, FMLA review, absenteeism, onboarding, terminations. The HR Advisor provides consultation and resolution guidance to promote a positive workplace culture. Serves as initial contact for inquiries into HR processes, company policies and programs, and workplace accommodations. The HR Advisor is a trusted member of the HR team offering on-site support as needed. This role will be a centralized role and a shared resource across Ardent.

Guide managers and employees regarding Ardent company policies, values, HR programs (benefits, pay, and salary) administration, and interpretation to ensure policies and procedures are handled consistently and in a timely manner.

Ensure activities are in compliance with all state and federal employment laws and regulations (e.g., FMLA, ADA, EEO, and FLSA).

New Employee Orientation includes setting up rooms, printing materials, sending calendar invites, tracking attendance. Coordinate catering and assist with speaker setup and facilitation. Time commitment may range from 4–8 hours in a single day.

Manage FMLA process including accommodations and General Medical Leave. Monitor leave process and collaborate with Human Resources teams and managing the process alongside our leave vendor.

Handle worker compensation, accommodation, and unemployment claims and requests.

Support in documenting corrective actions.

Serve as a coach and mentor for the first time and new-to Ardent people leaders in applying company policies fairly and consistently.

Support HR Business Partners by serving as a listening post to the employee experience.

Participate in the preboarding process through scheduling and conducting I9 appointments and entering in E-verify systems.

Stay informed in human resources practices, company policy changes, and employment legislation and share knowledge with the HR One Source (service center) team

Prepare reports and present findings to field leaders and HRBPs.

Distribute weekly reports to managers and Human Resources on expiring licenses and certifications.

Job Requirements: Associates degree Additional years of experience may be substitute for the required education on year-for-year basis.

3+ years of HR experience

Ability to effectively manage multiple projects with overlapping tasks and work independently with minimal supervision

Proficient with various HR technology and MS Office software

HR system knowledge and experience preparing reports, interpreting results, and gleaning insights from the data

Strong interpersonal skills

Strong verbal and written communication skills; demonstrated ability to communicate effectively with peers, management, and employees

Strong organizational and time management skills

Resourceful and organizationally savvy

Excellent research and documentation skills

Proven ability to resolve conflict

Comfortable working in a fast-paced, constantly evolving, team environment

Discreet in handling confidential/sensitive information

Preferred Job Requirements: SHRM certification

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