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Signal

San Jose / Global

SECURITY OFFICER

Job Description

Security Officer – Dedicated Site Signal Security has an immediate opening for a Dedicated Security Officer at a beautiful apartment community in Silicon Valley. If you're dependable, professional, and looking for a company that invests in your growth, this is an opportunity to build a long-term career with one of the fastest-growing security organizations in the industry.

We believe great officers are built through training, mentorship, and support. You'll receive:

On-site field training

Officer Advancement Program

Open-door management policy

Ongoing mentoring and leadership support

Bonus programs and pay incentives

Bi-weekly pay with direct deposit through ADP

Paid Sick Leave

Awards and recognition programs

Free uniforms and equipment

Respectful and supportive management team

As a Dedicated Security Officer, you will provide a visible security presence while helping create a safe, welcoming environment for residents, guests, vendors, and property staff. This position focuses on observation, reporting, customer service, and proactive foot patrols. Officers are expected to maintain a professional presence, identify potential concerns before they become problems, and provide peace of mind through exceptional service.

We do not use physical force against anyone. Our officers rely on communication, professionalism, de-escalation, and customer service skills to gain compliance whenever possible.

Primary responsibilities include:

Conduct interior and exterior foot patrols throughout the property

Observe and report suspicious activity, safety concerns, and policy violations

Monitor courtyards, parking areas, common areas, pools, offices, and other high-value areas

Respond to resident concerns, disturbances, emergencies, and requests for assistance

Monitor access points and report unauthorized entry attempts

Complete detailed and accurate reports using company mobile technology

Maintain a professional and visible presence throughout the property

Communicate effectively with residents, guests, management, and emergency responders

Protect client property through proactive observation and reporting

Assist with emergency response procedures as necessary

Immediately report incidents, hazards, maintenance concerns, and property damage

Safeguard company equipment including radios, keys, access cards, and electronic devices

Follow all site-specific post orders and client instructions

Successful officers consistently:

Arrive on time and prepared for every shift

Maintain professional appearance standards

Demonstrate excellent judgment and situational awareness

Communicate clearly and professionally

De-escalate situations calmly and respectfully

Produce accurate and timely reports

Deliver exceptional customer service

Follow instructions and site procedures consistently

Required qualifications include:

Current California BSIS Guard Card

At least 18 years of age

High School Diploma or GED

Reliable transportation

Ability to pass background screening and drug testing

Strong verbal and written communication skills

Ability to work independently with minimal supervision

Ability to stand and walk for extended periods

Ability to lift and move up to 20 pounds

Ability to complete required training modules within the first month of employment

Preferred qualifications include:

Previous security experience

Residential community, hospitality, customer service, or public-facing experience

Experience writing incident reports and daily activity reports

Strong de-escalation and conflict resolution skills

Signal Security promotes from within whenever possible. Our Officer Advancement Program provides a clear path toward leadership opportunities, promotions, and increased compensation. You'll have access to our 88 University online learning platform, providing ongoing professional development and leadership training.

Through our partnership with Bellevue University:

Up to $3,500 annually for full-time and part-time employees

Up to $2,500 annually for immediate family members

Signal Security is one of the world's most innovative security companies. Our mission is to deliver peace of mind to every community we serve. We provide much more than traditional security services by combining proactive patrols, exceptional customer service, technology-driven reporting, and professional security solutions that protect people, property, and assets.

We take our Core Values seriously: Passion, Learning, Serving, Relationships, Honesty, and Integrity —and we're looking for team members who do the same.

Join a company where your work matters, your growth is supported, and your future is valued. Signal is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic under applicable law.

Apply Now

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