Program Manager II Marriage Program (Non-profit)

Program Manager II - Marriage Matters (couples program)

The Program Manager II provides strategic leadership, manages program operations, manages contracts, and program implementation in alignment with organizational goals and compliance standards. The position requires collaboration with schools, community organizations, and stakeholders to expand program reach, as well as supervision of staff to maintain high-quality service delivery.

Top 5 Critical Duties

Program Leadership, Implementation & Quality Assurance - Lead the planning, implementation, and oversight of the Marriage Matters Program across Miami-Dade and Broward Counties, ensuring services are delivered with fidelity to evidence-based curricula, program standards, and BSI’s mission.

Compliance, Contracts & Funder Deliverables - Ensure full compliance with all contract requirements, funding guidelines, and reporting deadlines by overseeing contract amendments, continuation of applications, assessments, and required program deliverables.

Staff Supervision & Performance Management - Supervise and manage a multidisciplinary team of approximately six staff and contractors by overseeing onboarding, training, performance evaluations, required certifications, corrective actions, and ongoing professional development.

Data Oversight & Program Evaluation - Oversee program data collection, analysis, and reporting by collaborating with the Data Department to ensure accuracy, completeness, and timely submission of reports while using data to monitor outcomes and drive program improvements.

Strategic Partnerships, Budget Oversight & Program Growth - Manage program budgets in collaboration with Finance, ensure timely and appropriate use of funds, and build strong relationships with funders, evaluators, community partners, and stakeholders to expand program reach and sustainability.

Additional Responsibilities and Duties

Program Managerwill ensure direct reports areproperly trainedon: Contract Compliance, Program Curriculum, Marriage Matters program strategies and trainings, as required.

Identify new program opportunities, partnerships, and funding streams aligned with BSI’s mission.

Createandmaintain necessary systems for effective program management.

Create and/or update documents such as: SOPs, Participant Application (intake form), Program Policies & Procedures, and Surveys required by the funder and/or BSI.

Update Contract amendments or modifications as needed.

Required Experience, Qualifications and Skills

Master’s degreerequiredin education, social work, counseling, or related field.

Bilingual (English/Spanish) is a plus.

Five(5)yearsminimum experiencein adult and family program development and administration.

Three (3) years minimum of supervisory experiencebuilding and nurturing relationships to expand reach and impact.

Leadership skills to lead team members towards achieving a common goal.

Excellent self-starter and self-motivated.

Grant writing, managementand contract review experience are a plus.

Experience working with federal, state, and local programs is a plus.

Proficiency in computer skills and programs such as Microsoft Office: Word, PowerPoint,Outlook,and Excel.

Ability to learn new software andutilizenewtools.

Time Management skills.

Highlyorganized,detail-oriented anddependable

Excellent communication skills (written and verbal).

Resourcefulness: the ability to address complex problems.

Strong interpersonal and conflict resolution skills

Able to prioritize and respond quickly to program needs.

Must be able to prioritize tasks effectively.

Essential Job Demands and Responsibilities

Must be able to successfully pass a Level II background check.

Have reliable transportation.

Able to travel to multiple locations in a single day (sometimes within various counties).

Available to work occasional evenings, weekends, overnights, and conduct out of state travel asrequired.

Implement core values for all tasks and activities within the workplace.

Competencies

Leads teams effectively,Builds collaborative partnerships,Communicates clearly, andManages multiple priorities with attention to detail

Benefits & Perks

Hybrid schedule (4 days in-office, 1 day remote )

403(b) retirement plan

Health, dental, and vision insurance

12 PTO days + all federal holidays

Paid Spring and Winter Breaks

Physical Demands

This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use, so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.

Limitations and Disclaimer

This jobdescription in no way states or implies that these are the only duties to be performedby the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent on successfully passing the reference check, Level II background screening and Sex Offender background check.

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