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Groundworks New Mexico

Albuquerque / Global

Customer Service Representative

  • $25.000 - $35.000

Job Summary

Salary Range:
$25.000 - $35.000
Apply Now

Job Description

The ideal Customer Service Representative:

  • -has good communication skills and basic computer knowledge,
  • -enjoys speaking with people from diverse backgrounds and professions,
  • -can gain the cooperation of respondents over the phone in order to complete a survey or provide help desk assistance by being persuasive and appropriately assertive, and
  • -can follow procedures for reporting project-related problems that may require help desk assistance or policy decisions.

Other Information/Requirements:

Starting pay rate: $21.68 per hour

Benefits: 403(b), Paid Sick/Holidays/Training, EAP, Discounts, and more!

This position is strictly on-site at the NORC call center in Albuquerque.

Employees are required to report to the office daily.

To learn more about this role, visit: https://www.norc.org/about/careers/telephone-interviewers.html

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