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Value Innovation Labs

New York / Global

Cloud Support Engineer

Job Description

We are looking for an experienced Computer Specialist to support the HEAP application in a hybrid technology environment leveraging Microsoft Azure, Power Platform, Synapse Analytics, and on-premises services .

4+ years of experience with:

Power Apps & Power Automate

Advanced SQL Queries, Stored Procedures & Optimization

Data Warehousing, ETL & Data Integration

Real-time, Scheduled & Ad Hoc Reporting

Production Support, Troubleshooting & Performance Tuning

Security & Access Control

Provide post-go-live production support and system stabilization

Monitor systems and troubleshoot application, data & integration issues

Perform root cause analysis and corrective actions

Support payment processing and monthly/annual payment cycles

Develop reports, dashboards, queries and data extracts using Synapse/SQL

Perform data validation and reconciliationImplement system enhancements, configuration changes and fixes

Support testing, deployment and continuous improvement

Maintain system architecture, data-flow and technical documentation

Collaborate with technical and business stakeholders

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