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Rustman Agency

Cedar Park / Global

Account Manager

Job Description

Account Manager

The Rustman Agency is a rapidly growing brokerage focused on helping individuals and families protect their financial futures. We offer life insurance, mortgage protection, and final expense solutions with a personalized, client-first approach. Our team operates in a flexible, remote environment built on trust, service, and growth.

We are looking for an Account Manager to support and maintain strong relationships with our clients. In this role, you will act as a trusted advisor, helping clients navigate their coverage options, complete policy updates, and ensure their needs are met over time. If you enjoy relationship-building, problem-solving, and meaningful work, this is a great opportunity to grow with us.

Manage a portfolio of clients and provide consistent, high-quality service. Respond to client inquiries and guide them through policy questions and updates. Perform periodic coverage reviews to ensure continued alignment with client goals. Assist clients with policy changes, renewals, and claims support. Track client interactions, service milestones, and follow-ups using CRM tools. Support sales and retention efforts by identifying upsell opportunities when appropriate.

Remote work with flexible scheduling. Ongoing training and mentorship. Warm client relationships and support systems. Uncapped commissions and bonus potential. Career advancement opportunities within the agency.

Strong communication and organizational skills. Ability to manage multiple client relationships with care and professionalism. Self-motivated and reliable in a remote work environment. Life and Health insurance license or willingness to obtain within 30 days. Experience in customer service, sales, or account management is preferred.

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