Customer Service Representative

Customer Service Team Member OverviewAt Chick-fil-A®, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Customer Service Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.ResponsibilitiesFollowing Chick-fil-A's operational policies and procedures.Greeting and serving guests with enthusiasm, courtesy, and hospitality.Taking orders and making accurate changes quickly.Demonstrating knowledge of the brand, products, and promotions.Ensuring guest complaints are resolved properly and swiftly.Ensuring product quality and consistency.Assisting leadership in executing opening and/or closing procedures.Modeling and supporting clear communications between the front counter and kitchen staff.Following sanitation and safety procedures.Maintaining consistent attendance and punctuality.RequirementsAbility to handle multiple tasks at once and work in a fast-paced environmentAbility to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.Ability to work at a quick, yet efficient and thorough pace.Team-oriented, adaptable, dependable, and strong work ethic.Positive attitude.Customer service oriented.Ability to communicate effectively with guests and team members.Honors and encourages others to follow the visions and values of the business.Treats others with honor, dignity, and respect.BenefitsSick time or paid leave in jurisdictions where mandatedExcellent career advancement opportunitiesRemarkable Futures Scholarship opportunities100% Employer-paid Employee Assistance Program for Team Members and their DependentsEmployer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their DependentsOptional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month periodFree meal benefits based on scheduled hoursClosed on SundaysThis job posting is for an opportunity with COR Restaurant Services, LLC ("COR Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an equal opportunity employer and does not discriminate in employment decisions based upon any status, classification, or factor protected by federal, state, or local law. COR Services will make reasonable accommodation(s) for qualified individuals with a disability and for sincerely held religious beliefs in accordance with all legal requirements. Any applicant requiring a reasonable accommodation should contact the hiring manager.