IT Systems Admin

The Systems Administrator will perform complex system design activities to configure systems and respond to system incidents effectively. In coordination with other team members, will design, implement, and maintain the computing environment to support processing requirements in a cost-efficient manner while minimizing interruption to ongoing processes.

ESSENTIAL FUNCTIONS May perform any or all of the following duties:

Manage the day-to-day operations of physical host computers and virtual infrastructure by monitoring system performance, configuration, maintenance and repair

Ensure high availability and acceptable levels of performance of mission critical physical host computer and virtual infrastructure resources

Ensure that records of system downtime and equipment inventory are properly maintained to provide management team with statistics for SLA monitoring and compliance

Analyze system logs to identify potential issues with computer systems

Perform routine audits of systems and software; performing backups as required

Collect and review system data to assist in capacity and planning purposes

Implement new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability

Perform troubleshooting as required; lead problem-solving efforts often involving outside vendors and other support personnel

Establish, maintain and assist in managing Microsoft, Linux, and virtual server systems to include identity access control

Install, modify and maintain systems and utility software on server hosts

Provide server support related to other application software

Implement procedures to maintain server security

Develop procedures, programs and documentation for support, maintenance, backup and restoration of host operating systems and host-based applications

Document system maintenance and repair in appropriate systems

Manage, along with others, the data center and computer host systems including hardware, software and associated support systems

Stay current with technological developments in systems administration technology and recommend ways to take advantage of new technology

Support and adhere to company Change Management procedures

Perform technology needs analysis

POSITION QUALIFICATIONS/CORE COMPETENCIES Bachelor’s degree in technical field such as Computer Information Systems, Management Information Systems, Computer Science, or 4 years direct experience

Minimum 4 years of professional hands-on experience supporting application and server technologies in a heterogeneous environment containing Linux and Microsoft servers

Experience with Windows, Linux, virtual servers and security

Experience managing cloud servers in hosted data center

Knowledge of database (SQL Server) and web server technology

Familiar with monitoring and metrics tools

Provide on-call support services during off hours

Scheduled night and weekend work are required

The ability to travel as needed

Ability to communicate effectively

Experience with Dell VxRail, VMware, Deploying Omnissa (Horizon 8), AWS EC2 and Zerto required

Strong Active Directory experience to include DNS, DHCP, Group Policy, etc. required

Strong NTFS file permissions, UNC share administration experience required

Experience administering and securing Office365 required

WORK ENVIRONMENT Corporate Office environment, fast paced, high volume of activity

PHYSICAL DEMANDS Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse

Ability to travel (approx. 0-5%)

Ability to provide support outside core hours for extended support during project implementations when required by the business

The company retains the right to change or assign other duties to this position as deemed appropriate with or without notice.

Interested in what a Career at CKE has to offer?

CKE Restaurants, Inc., the parent company to Carl's Jr. and Hardee's, proudly serves happiness worldwide from our global headquarters in Franklin, TN.

At our headquarters, we embrace a hybrid work schedule that balances flexibility and collaboration. Work where you choose on Mondays and Fridays, and join us in the office Tuesday through Thursday for in-person teamwork and connection. It's just one of the many benefits of being part of our team!

Our Purpose is to "Feed Happiness Around the World"

At CKE Restaurants, our purpose drives everything we do. It's not just about food, it's about the joy, connection, and innovation we bring to our guests and teams every day.

We Achieve This Through Our Shared Values:

Our Shared Values We Dream Big – Bold ideas fuel our growth.

We Make It Happen – Action turns visions into reality.

We're Better Together – Collaboration powers our success.

We Innovate – Creativity keeps us ahead of the curve.

We Celebrate – Every win is a step worth cheering.

Together, these values inspire us to spread happiness far and wide.

Extra Ingredients for Feeding Your Happiness At Our Restaurant Support Center, We Go Beyond The Basics To Enable Our Colleagues To Shine Bright Like Our Happy Star.

Here’s a Taste Of The Perks That Keep The Happiness Flowing

A hybrid work environment for balance and flexibility

10 paid holidays + a floating holiday to make your own

Wellness days to recharge and thrive

Parental leave for life's most joyful moments

24/7 access to a learning platform with 8,000+ modules to fuel the growth of your self-motivated desires

Monthly onsite massages for that extra ahhh

Weekly pay, because happiness is better when funded more frequently

Here, it's all about feeding happiness, for you and the world around you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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