Facilities Coordinator

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Facilities Coordinator - JLL What this job involves: JLL is seeking a detail-oriented Violations Coordinator to serve as the central hub for managing compliance violations across the Capital One portfolio. This role is essential to maintaining operational continuity by tracking, documenting, and resolving compliance issues efficiently. You will collaborate closely with Facility Managers, vendors, municipalities, project teams, and internal stakeholders to ensure all violations are addressed promptly and accurately. Your expertise in research, documentation, and cross-functional coordination will directly support Capital One's facilities operations and drive continuous improvement in compliance management processes.

What your day-to-day will look like: Oversee and manage incoming inquiries within the shared department inbox

Monitor the entire lifecycle of active violations from initial alert through final resolution, documenting milestones, vendor efforts, and municipal communications

Review and audit funding requests, invoices, payments, and supporting documentation

Collaborate with facility managers, vendors, and local authorities to expedite issue resolution and ensure operational compliance

Investigate recurring violations by researching regulatory frameworks, property ownership, and historical records to identify root causes

Analyze compliance trends, identify operational risks, and propose opportunities for procedural standardization and improvement

Ensure all trackers and compliance documentation are maintained with high accuracy

Support cross-functional initiatives, reporting requirements, and ad-hoc projects as business needs evolve

Required Qualifications: Prior experience working within commercial real estate, facility management, or property operations

Proficiency in Microsoft Office and Google Workspace tools, including Microsoft Excel, Google Sheets, and Drive

Outstanding verbal and written communication skills paired with a strong commitment to customer service

Excellent organizational abilities and proven capability to multitask and manage projects efficiently under tight schedules

Ability to maintain composure and professionalism in high-pressure environments

Highly self-motivated with the ability to work independently and manage tasks effectively with minimal supervision

Preferred Qualifications: Familiarity with utilizing Corrigo or similar work order tracking systems

Experience processing compliance violations and requesting funding in a corporate facilities environment

Strong research skills and attention to detail

Experience building and maintaining documentation systems

Tech-savvy with ability to quickly learn new digital tools and platforms

Location: Richmond, VA or Plano, TX

Work Schedule: Monday-Friday, 8am-5pm

Work Model: Hybrid

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

45,700.00 - 66,300.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site -Plano, TX, Richmond, VA

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.

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