Systems Administrator

Role: Systems Administrator

Location: Evanston, IL 60201

Work Arrangement: Onsite

Job Overview

Our client is seeking an experienced

Systems Administrator

with strong analytical, troubleshooting, and technical support skills to manage and maintain Windows systems, network infrastructure, servers, applications, and end-user technology.

The ideal candidate will have hands-on experience with

Windows Server, Active Directory, DNS, virtualization, Microsoft 365, networking, hardware/software support, and cybersecurity technologies

. This role will work closely with the IT team, business users, vendors, and management to ensure systems remain secure, reliable, and available within established service levels.

Key Responsibilities

Install, configure, maintain, and troubleshoot

Windows servers, operating systems, network hardware, software, and office technology

.

Support

LAN, WAN, internet connectivity, network equipment, and data communications

.

Monitor system and network availability and perform preventive maintenance.

Monitor and test website performance to help ensure corporate websites operate reliably.

Perform

server and application patching, upgrades, software deployments, and bug fixes

.

Manage

data backups, restores, and disaster recovery operations

.

Coordinate hardware and server installations, upgrades, repairs, and maintenance.

Provide technical support for desktops, laptops, printers, copiers, scanners, phone systems, postage equipment, and other office technology.

Manage user

onboarding and offboarding

, including account and access-related activities.

Maintain accurate system, network, maintenance, and repair documentation.

Provide timely technical updates and resolution information through the

JIRA Help Desk

.

Coordinate with vendors and contractors regarding purchases, repairs, renewals, and technical services.

Support Microsoft applications,

Microsoft 365, Office, Outlook, and Windows 11

environments.

Assist with network troubleshooting, analysis, planning, and infrastructure coordination.

Follow cybersecurity best practices related to

MFA, antivirus, website certificates, and system security

.

Work closely with IT management to ensure systems meet established service levels.

Participate in a

24x7 on-call rotation

for critical IT issues.

Perform additional IT and systems administration responsibilities as assigned.

Required Qualifications & Skills

Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

3–5 years of Windows Server administration experience

.

3–5 years of desktop, network, hardware, and software support experience

.

Hands-on experience with:

Microsoft Management Console (MMC)

Windows Server Manager

PowerShell

Windows Services

Active Directory domains and trusts

DNS and networking protocols

Windows 11

Microsoft 365 and Microsoft Office

User onboarding and offboarding

Application installation and deployment

Experience with server virtualization technologies such as

VMware and Hyper-V

.

Knowledge of network infrastructure and troubleshooting.

Working knowledge of

cybersecurity, MFA, antivirus solutions, and website certificates

.

Strong documentation, organization, and problem-solving skills.

Strong verbal and written communication skills with the ability to work effectively with executives, managers, employees, vendors, and technical teams.

Ability to work independently and collaboratively with limited supervision.

Strong customer service skills with a focus on timely issue resolution and user satisfaction.

Knowledge of software licensing, hardware warranties, maintenance, renewals, purchase orders, and vendor processes.

Preferred / Nice-to-Have Skills

Knowledge of

Linux

.

Experience with

firewall configuration

.

Experience with

Cisco and/or Meraki

networking equipment.

Experience supporting enterprise network and server environments.