Salesforce Reporting Analyst

Salesforce Reporting AnalystAccountable for executing and processing of data change requestsResponsible for maintenance, administration and support of data elementsEnsures metadata, reference documentation, data files and data flows are accurate and up to dateCreate mappings between fields in the different sources/systemsSupport with data validation, quality issues, integrity, accuracy, consistency and works to resolve impacting issues related to data elements; de-duplication and cleaningAssisting with data analysis in Salesforce and Excel as neededCreation and generation of reports on various metrics both quantitative and qualitative in Excel, Salesforce and other systems/toolsSalesforce.com admin support: User access administration, regular data loads, data validationMaintain user roles and profiles within Salesforce; ensure hierarchy is up to datePerform special projects as neededKnowledge, Skills and Experience:3-5 years of experience in data management, operations or business analyst roleSalesforce.com database knowledge required, Administrator or Developer certification is a plusAdvanced knowledge of Excel; proficient in formulas, vlookups, pivot tables, macrosStrong Data Quality, Data Governance and Data Management experience required; Database/SQL skills is a plusPast experience with integration technologies i.e. ETL, data migration and packaged applicationsExperience supporting a sales/account management organizationDetailed oriented with strong organizational skillsEffective prioritization, organization and multi-tasking skillsAbility to work in fast paced, dynamic environment, meet changing deadlines and priorities on multiple simultaneous projectsExcellent oral and written communication skillsProfessionalism in dealing with all levels of management and staff