Customer Service Coordinator

JOB OPPORTUNITY – PART-TIME or FULL-TIME: CUSTOMER SERVICE COORDINATOR

A fast-paced, full service association management company in Stuart, FL, is seeking an Customer Service Coordinator for 20-40 hours/week. This position will be responsible assisting with all aspects of client services, including daily administrative functions, database maintenance, member relations, meetings/conferences/workshops coordination and website updates.

Duties:

• Answer members and others email inquiries and calls


• Updates staff time tracking


• Assist with office operations including preparing invoices and receipts


• Summarizes event evaluations and recap reports


• Assist with speakers, moderators, sponsors, exhibitors and attendees correspondence


• Some travel may be required

Qualifications:

The qualified candidate must have the ability to work well independently, be highly organized, detail-oriented, and have initiative. Must have an outgoing personality with the ability to interact well with clients. Must have strong oral and written communication skills. Must have a desire to learn new and challenging skills in a small but growing environment. Advanced knowledge of Microsoft Office (Word, Access, Excel, PowerPoint, and Outlook). Windows, Web and graphic design software a plus (Publisher, Photoshop, InDesign, PageMaker, Corel, WordPress and other Adobe software) as well as be fast and accurate on the computer.

Skills:

Office Experience – General, Scheduling, Telephone Skills, Verbal Communication, Written Communication, Dependable, Attention to Detail; Advanced computer knowledge, Expert in MS Word, Access, PowerPoint, Excel and Outlook; Windows, WordPress, Photoshop, Corel, Illustrator, Publisher; highly organized, thrives on action and deadlines, leads by example; Well-regarded for communication skills; Able to adapt, acquire and apply knowledge rapidly. Fast and accurate computer typing skills.

Desired Pay:

Please include in your cover letter with a resume including the desired hourly rate required. (Note: some benefits offered after completing probationary periods).