Job Summary

Salary Range:: $59.813.$000 - $99.687.$000

Apply Now

Job Description

IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician Our client is a one of the world top social media platforms: -Over 6500 + staff globally across EMEA, NA, APAC and Middle East

-Grow rapidly with cutting edge AR and VR technologies

We are looking for an IT support technician to support the growth of their Santa Monica offices

-Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365, storage, backups and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, JAMF,

-Clearing tickets backlog, analysing issues and following up with end users, escape technical issues, helping resolving problems and finding root cause within SLA (using Jira);

-Building good relationship with 3rd party software/hardware vendors;

-Documentations

Initially 12 months full time W2 contract till the end of 2026 and will extend yearly afterwards. Offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica ( Santa Monica, CA 90405)

plus contribution to medical plan

federal public holidays as PTOs

Requirements: -2 + years experience working as IT support/service desk;

-Working knowledge in troubleshooting Windows/ Mac OS X/Mac/Apple technologies

-Excellent client facing and problem solving skills

#J-18808-Ljbffr

Apply Now

Similar Opportunities

View all jobs

Name	Expiration	Description
ATTBCookie* ATTBUserID ATTB_LinkedUserID	2 years 400 days 1 year	These cookies are used to remember a user’s choice about cookies on thebigjobsite.com. Where users have previously indicated a preference, that user’s preference will be stored in these cookies.
ATTBTracking*	Session	These cookies are used by ATTB to understand user interaction with the website.
last-search search redirect-stage original-keyword	1 day Session 1 hour 1 hour	These cookies are used by thebigjobsite.com to pass search data between our own pages.
datadome	1 year	DataDome is a cybersecurity solution to detect bot activity
jja*	1 days	Used to track if you have seen the Job Alerts prompt and hold settings for your profile. Job Alerts is a service you can subscribe to to receive information about new jobs.

Name	Expiration	Description
_ga _gid _gat_gtag_* _ga_JH3TWMTYRK __gads	Typically ranges from session-based (24 hours) to longer-lasting cookies (up to 2 years).	Google Analytics Cookies: Used for tracking and analytics, these cookies collect information about website usage to help understand user behavior. Visitor tracking, session management, and ad performance analysis.
_gcl_au NID DV UULE, EUULE	Typically lasts from a few days to months.	Google Ads / AdSense Cookies: Cookies used for advertisement personalization, conversion tracking, and remarketing by Google Ads. Track ad clicks and impressions, personalize ad content, and measure conversions.
_uetsid _uetvid	Typically lasts from a few days to months.	Microsoft Advertising (Bing Ads): Microsoft's tracking cookies for advertising and user analytics. Track user sessions and unique visitors for remarketing campaigns.
SID SSID SAPISID, APISID SIDCC SOCS AEC	Typically lasts from a few days to months.	Google Account/Authentication Cookies: These cookies are set by Google services (e.g., Gmail, YouTube) to manage user sessions, preferences, and account security. Authentication, session security, and maintaining user preferences.
__secure*	Typically lasts from a few days to months.	Secure Cookies (Potentially Third-Party): Cookies prefixed with __secure* are often used for enhanced security in user sessions or tracking. These are typically first- or third-party cookies, depending on their origin.
MSPTC MUID SRCHD SRCHHPGUSR SRCHUID SRCHUSR USRLOC WLS _EDGE_S _EDGE_V _SS _U ANON	Typically lasts from a few days to months.	These cookies form part of an analytics service that connects data from Bing with actions performed on the website. These cookies allow Bing to serve relevant advertisements to visitors across the Microsoft Bing network
_clck _clsk CLID ANONCHK MR MUID SM	Typically lasts from a few days to months.	Microsoft Clarity: is a cutting-edge behavioral analytics tool that helps us understand user interaction with your website. By using Clarity, we can enhance the user experience.

Would you like to receive notifications about IT & Technology jobs in Santa Monica?

Widen the Net | B Corp™

Information Technology Support Technician

Job Summary

Job Description

Similar Opportunities

GovernmentJobs.com