Service Support Analyst

Service Support Analyst (Medicaid)Location: Raleigh NC (Remote)This position has the responsibility for planning, directing and implementing large scale health care information technology projects and ensuring they are successful from a schedule, budget, quality and implementation perspective.Typical projects involve an implementation impacting the Medicaid provider community.The implementations have extensive visibility and significant political, monetary, and health care delivery impacts.The Medicaid projects managed are typically medium to high risk, medium - high complexity, and project portfolio budget exceeding 10M annually along with multi-million-dollar federal grants.This position provides technical and business expertise to ensure projects are properly planned, appropriately monitored and managed, performed in accordance with DIT standards and practices, and are completed on-time, within budget, with the desired quality, and providing the expected technical capabilities and business benefits or results.This position functions as the Business Relations Medicaid project manager.InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.