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Cynet Systems

Jacksonville / Global

Application Infrastructure Patch Management Analyst

Job Description

Job TitleJob Overview: Requirement/Must Have:Basic knowledge of application server platforms: Apache Tomcat, JBoss/WildFly, IIS.Familiarity with Linux/Windows OS commands for service management (systemctl, net start/stop).Understanding of log files and how to identify errors in application/server logs.Basic knowledge of Java runtime environments and version management.Awareness of database platforms (Oracle, MS SQL, MySQL) – read-only access to check patch status.Familiarity with ITSM tools: ServiceNow, Remedy, or similar.Basic understanding of backup and snapshot procedures before patching.Detail-oriented – follows multi-step patching checklists without errors.Good co-ordination skills to liaise with application and database teams.Ability to work in shifts or on-call for maintenance windows.Clear escalation discipline – knows when to engage L2.Responsibilities:Execute patching activities for middleware and application platforms (Apache Tomcat, JBoss/WildFly, WebLogic, IIS, WebSphere) as per approved change records.Perform pre-patch checks: service health, backup verification, log baseline, and dependency mapping.Apply patches/updates following vendor-provided runbooks and team SOPs; capture execution logs.Validate application functionality post-patching through smoke tests and log review.Co-ordinate with application owners to schedule patching within agreed maintenance windows.Track patch status and update ITSM tickets accurately; maintain patch records in CMDB.Monitor vendor security bulletins and flag relevant advisories to L2.Escalate application failures, patch compatibility issues, or service degradation to L2.Assist in generating application patch compliance reports.Nice to Have:Oracle Certified Associate (OCA) – Java SE or Database.CompTIA Server+.ITIL 4 Foundation.Skills:Tomcat.JBoss.ITSM.CMDB.Apache Tomcat.WildFly.WebLogic.IIS.WebSphere.Linux.Windows OS.Java.Oracle.MS SQL.MySQL.ServiceNow.Remedy.Qualification And Education:5+ years of experience.

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