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DOCUmation

Shenandoah / Global

IT Solutions Architect

Job Description

Technology Solutions Architect (SME) Position: Technology Solutions Architect (SME)

Department: Managed IT

Reports To: Director of Technology Solutions

Salary grade: DOE

FLSA Status: Full Time / Non-Exempt

Location: Houston

The Technology Solutions Architect will be primarily involved in meeting with new customers, assessing potential client's networks, and proposing a technology roadmap and plan to earn their business.

Responsibilities:

Prospecting – Identify our Target Client Profile and establish appointments with the C-level contact in that company.

Qualifying – Conduct initial qualifying meeting with customer and determine if they meet our Target Client Profile. Set expectations and understand objectives to perform an assessment.

Assessments – Complete a customer technical assessment – Deploying probe and monitoring tool, determining customer size and IT equipment, gather information for assessment checklist, research IT expenses and operational standards, etc…

Technology Roadmap/Proposal – Devise a plan to align technology solutions and customer budget. Create proposal, set appointment with clients, review recommendations, and deliver strong closing objectives to earn their business.

Tenacity – Continuously moving forward with the assessment/proposal process on multiple clients throughout a given week.

Confidence/Relational – The ability to confidently recommend your solution and identify the plan being necessary to the client. Also needs strong personal skills, as this is primarily a sales role.

Experience & Required Skills:

Understand common SMB business/technology needs

Ability to sell value through strong presentation skills

Ability to effectively use consultative sales approach and close deals

Minimum of 3 years of IT sales experience

Education & Certification:

Associates or Technical Degree

Bachelor's Degree in Business, MIS, or equivalent preferred

Physical Requirements:

Ability to occasionally stand, stoop, bend, and kneel

Visual acuity to read printed and electronic documents

Ability to regularly speak clearly so listeners can understand

Ability to understand the speech of others

Occasionally lift 10-30 pounds

Ability to travel to and from customer and potential customer sites

Special Requirements:

None.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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