Customer Support Engineer

Job Description

Vapi (/?V??pi/):We're creating the shift to voice as humanity's default interfaceWe're the most configurable platform for deploying voice agentsWe've grown to over 600k developers in two years, adding 2,000+ every dayTry talking to Vapi now!Why We're Hiring This Role:We get a ticket every 7 minutes.We're hiring a cracked cse to show our customers more love.What You'll Do:30 Day: Ramp to 50 tickets a day.60 Day: Write docs and educate users on building SOTA voice agents.90 Day: Automate 30% of your tickets with AI agents.Who You Are:You've worked at an early startup.You've been a CSE at a company we admire.Bonus: You've built your own startup.Why Vapi:Generational impact: Build the human interface for every businessOwnership culture: 70% of the company are previous foundersKind team: The founders, Jordan and Nikhil, are CanadiansTier-1 Investors: YC, KP seed, Bessemer Series AWhat We Offer:Real stake: We offer a competitive salary and excellent equity ownershipComprehensive health coverage: medical, dental, and vision plansTeam love: We love hanging out, and we do quarterly off-sitesFlexible time off: take what you needMore: catered meals, transportation, gym, and a $10k annual L&D budget

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Customer Support Engineer

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Rillet