Customer Service Associate

Job Title

Customer Service Associate

Pay Range

Starting pay ranges from $15.00 to $15.81 depending on job duty/position.

• $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
• $15.23 = Clothing Sorter/Hanger, Hardware Sorter
• $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
• $15.81 = Clothing Grader, Hardware Pricer, Material Handler

Job Type

Full Time and Part Time positions available.

Job Responsibilities

• Create an awesome experience for customers, donors, and fellow team members.

What You Can Expect

• The opportunity to celebrate uniqueness, coming from a diverse background.
• A purpose‑driven company with a positive impact on the planet and local communities.
• Investment in career path growth, supporting continued development as the store network expands.

What You Get

Comprehensive onboarding and training from day one.

Benefits

• Healthcare Plans – comprehensive coverage (medical/dental/vision) at a reasonable cost.
• Specialized health programs – improve wellness, quit smoking, counseling, diabetes management, chronic joint pain.
• Paid Time Off – sick pay, vacation pay (approximately 1‑2 weeks), 6 paid holidays + 1‑2 floating holidays.
• Employee discounts – up to 50% off store merchandise.
• Flexible spending accounts – use pre‑tax dollars for eligible health and day care expenses.
• Employee Assistance Program (EAP) – free tools and resources to manage life’s challenges.
• Retirement Plan – 401(k) with company matching contributions.
• Life insurance – company provided peace of mind and option to purchase supplemental plan.
• Performance Merit Increases.
• E‑Verify Employer.

Location: 139 Endicott Street, Danvers, MA 01923