Front Desk Coordinator

Benefits: Bonus based on performance

Competitive salary

Training & development

Employee discounts

Flexible schedule

Free uniforms

Our mission is to inspire every body, mind and spirit through simple warmth, lasting service and earthly care. Our promise is to go Beyond the Surface in our skin care education and hair removal technique so that every client can experience emotionally comforting skin conditioning and soothing hair removal.

sugaringLA was founded to provide clients with an elevated, more effective treatment for hair removal, and is now set to upend the beauty industry. Using all natural, organic products, sugaringLA uses the traditional method of sugaring to remove hair with a modern twist. We value care and are looking for a Front Desk Coordinator part-time that can contribute and foster this value each day in our studio.

WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Coordinator for our studio. Your focus will be on providing an elevated client experience to all our clients, selling memberships and cultivating a warm and inviting studio environment. You will be highly focused on membership sales, retail sales, booking clients and overall brand presence.

What does it mean to join the sugaringLA team? Knowledgeable understanding of sugaringLA’s Smart Sugaring Technique, elevating the hair removal experience to give every body the individualized service they need to feel confident.

Go beyond the surface to set the standard for lasting service and earthly care, the sLA way.

Access ongoing training, support, and a community of sLA peers to improve your skills and grow your career.

Embody the sLA brand mission and characteristics.

Feel like the studio is your calm and inviting creative space and your coworkers are your biggest fans.

Spend your days in a clean, sustainable, organic studio environment where you’ll form meaningful connections with guests, promoting warmth and inclusiveness.

Required Skills of a Front Desk Coordinator: Strong verbal communication and listening skills

2+ years in customer service (Spa/Salon is preferred)

Ability to learn and utilize our booking software and studio procedures

Ability to multi-task and stay organized.

Ability to problem-solve with a keen attention to detail

Initiates self-learning and is comfortable with educating clients on products and services offered

Can follow detailed instructions and take feedback to foster growth and potential

Responsibilities: Utilizes sugaringLA’s booking software and studio operating procedures

Increase Earthly Care membership and skin care sales

Greet visitors and provide an excellent client experience

Answer phones, texts and schedule appointments

Contribute to group operations, such as inventory maintenance

Maintain a clean and inviting studio environment

Create new clientele through sugaringLA’s referral programs

Be reliable and consistent with team communication

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