Dispatch Coordinator

MDM Scaffolding Services LLC | Full time

Dispatch Coordinator

Hurst, United States | Posted on 05/08/2026

The Dispatch Coordinator is a high-tempo,detail-driven operations role responsible for scheduling and managing alltrucking activity at MDM Scaffolding. This position serves as the centralcommunication hub between drivers, yard crew, project teams, and companyleadership — ensuring every load goes out correctly, on time, and with completedocumentation. Success in this role requires a calm, organized approach underdaily pressure and a strong commitment to accuracy and team accountability.

Trucking Scheduling & Dispatch

• Schedule alloutbound orders, excess material requests, excess pickups, returns, andstraight rental ship and returns.
• Coordinate with theE&D team on trucking needs and integrate into the daily schedule.
• Plan routes and loadsequences to maximize truck efficiency and minimize unnecessary trips.

Excess Pickup Management

• Maintain a livetracker of all excess pickup requests, clearly identifying what has beencompleted and what remains pending.
• Proactively scheduletrucking to close out open pickup requests in a timely manner.
• Verify that driversobtain signed paperwork and take required photos for every job, daily.
• Ensure alldocumentation is added to the correct Trello card and submitted to each day.
• Confirm daily truckinspection sheets are completed correctly and turned in; report any vehicleissues to AIC immediately.
• Monitor Trello dailyto ensure drivers are uploading photos to the correct card and advancing cardsto the appropriate stage.
• Follow up withdrivers as needed to maintain board accuracy and timeliness.

Daily Schedule Creation & Distribution

• Build and distributethe daily trucking schedule on time, every day, to the correct recipients viaemail.
• Communicate eachdriver's plan clearly before dispatch, including load details, destinations,and any special instructions.
• Remain available toanswer driver calls and resolve issues that arise in the field.

AIC Communication

• Report all relevantissues to AIC promptly: truck problems, driver absences, scheduling conflicts,job cancellations, and Trello discrepancies.
• Maintaintransparent, real-time communication so leadership is never caught off guard.

Sage System Support

• When needed, assistwith daily Sage data entry: entering returns, creating and shipping orders, andprinting return paperwork.

Truck Loading Oversight

• Confirm all trucksare loaded on time with the correct materials, loaded safely, and assigned theproper paperwork.
• Conduct spot checkson loaded trucks before departure.
• Coordinate with yardcrew to ensure efficient unloading and reloading turnarounds.

Driver Tools & Equipment

• Verify that alltrucks carry the required tools and equipment at all times.
• Report any missingor damaged tools to AIC for resolution.

Requirements

• Strongorganizational skills with the ability to manage multiple prioritiessimultaneously under time pressure.
• Clear, professionalcommunication skills — verbal and written — with drivers, crew, and management.
• Demonstratedattention to detail in documentation, scheduling, and compliance tasks.
• Effectiveproblem-solving ability; able to resolve logistics issues quickly and independently.
• Basic knowledge oftrucking operations, load safety, and route planning.
• Basic familiaritywith scaffolding materials, terminology, and rental/return workflows.
• Proficiency withemail, digital scheduling tools, and basic data entry software.

Preferred

• Experience with Sageaccounting software or similar ERP systems.
• Familiarity withTrello or equivalent project/task management platforms.
• Prior experience in dispatching, logisticscoordination, or construction operations