Driver

Who We Are

To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Job Summary

The driver is responsible for the overall transportation and safety of participant. The driver will provide transportation for the participants to and from the center, and for outside appointments. The driver also provides participant transportation for outings as part of the activities program, as well as pick-up and delivery of supplies and medications for participants. The driver is responsible for maintaining transportation safety standards and daily cleanliness of the transportation vehicles. Performs other duties as assigned.

Essential Job Functions

• Drive vehicles in a safe and responsible manner utilizing defensive driving skills and in adherence to Innovative Integrated Health policies and procedures, following assigned routes.
• Load and unload participants in and out of Innovative Integrated Health vehicles and assist participants into and out of their homes in adherence to Innovative Integrated Health policies and standards of practice.
• Transport participants to all requested appointments that have been arranged by the transportation coordinator or dispatcher.
• Transport support staff along with participants to and from appointments if needed.
• Deliver supplies and medications to participants.
• Maintain safety and cleanliness of assigned vehicle and coordinate scheduling of van maintenance with transportation coordinator.
• Maintain the confidentiality of all company procedures, results, and information about participants, clients, or families regardless of setting.
• Coordinate scheduling of participant rides with the transportation coordinator or dispatcher.
• Follow all Innovative Integrated Health policies and procedures and OSHA safety guidelines to maintain a safe working environment.
• Handle potentially infectious specimens with appropriate biohazard precautions and practice standard precautions.
• Maintain courteous, helpful, and professional behavior on the job and display a willingness and ability to be responsive in a warm and caring manner.
• Participate in continuing education classes and any required staff and training meetings; and maintain professional affiliations and any required certifications.
• Attend and participate in staff meetings, in‑services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Qualifications – Knowledge, Skills, and Abilities

• Ability to read, write, and speak English.
• Knowledge of the area in which Innovative Integrated Health is located.
• Knowledge of how to use and maintain position’s equipment (e.g., vehicle, lift, tie‑downs) and safety requirements.
• Ability to cope with mental and emotional stress related to the position.
• Function independently, have flexibility, and personal integrity.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with participants, family members/caregivers, co‑workers, and department heads.
• Skilled in identifying and recommending problem resolution; and ability to work independently with minimum supervision.
• Effective written and oral communication skills.

Working Conditions and Physical Demands

• Requires full range of body motion including handling and lifting participants, manual and finger dexterity and eye‑hand coordination.
• Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in clinic, vehicle and participants home for prolonged periods of time.
• Requires the ability to lift/carry up to 65 pounds and push or pull objects exceeding 150 pounds, using appropriate body mechanics.
• Must be able to operate electric lift and get disabled participants safely on and off vehicle. Must be able to fasten seatbelts and wheelchair tie‑downs.
• Must meet visual and hearing requirements for California driver’s license. Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to respond to beeper and telephone by communicating verbally with center via telephone. While driving, must be able to hear participants in vehicle call for help or identify by sound when they might need help. Must be able to give clear verbal directions.
• Requires working under stressful conditions; moderate pressure to meet scheduled appointments while dealing with frail and confused participants.
• Subject to participants that may have the potential for verbal or physical aggression.
• Requires working outside, unprotected from weather conditions subject to temperatures below 30 degrees.
• Exposed to vibrations while driving vehicles.
• Subject to unpleasant odors.

Experience

• Minimum of one (1) year of documented experience in working with a frail or elderly population required.
• Experience in transporting individuals with special mobility needs preferred.
• Previous commercial driving experience strongly preferred.

Education and Certification

• High school graduate or equivalent preferred.
• Clean DMV driving record.
• Must have a valid Class “B or C” Driver’s License in the state of California.
• Is medically cleared for communicable diseases and has all immunizations up‑to‑date before engaging in direct participant contact.

Core Values

• CARE is central to what we do, prioritizing the well‑being, dignity, and independence of our senior participants.
• COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
• CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
• COMMUNITY that fosters connection, belonging, and support for participants and their families.
• COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.