Night Auditor

Night Auditor - Hotel Desk - Overnight Position

San Bernardino Staybridge Suites by IHG Loma Linda

Wage: $17.00 - $20.00/hr BOE

Be the Friendly Face Our Guests Remember!

Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you?

If you're friendly, dependable, and enjoy helping others, Tharaldson Hospitality Management wants you!

Our Guest Service Agents are often the first and last person a guest interacts with during their stay. You'll play an important role in creating a positive guest experience while working with a supportive team and gaining valuable hospitality experience.

With 90 hotels nationwide and continued growth ahead, Tharaldson offers opportunities to build your skills and advance your hospitality career.

What We Offer

Career advancement opportunities

Competitive pay

Daily Pay option

Employee hotel discounts

Flexible scheduling

Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and Profit Sharing

Paid Vacation

What You'll Do Welcome guests with a friendly and professional attitude.

Keeps accurate accounts of cash, checks and credit transactions

Handles confidential information, including guest records, with a high degree of integrity

Makes daily deposits (as applicable)

Verifies room charges and rates; verifies register has appropriate starting cash

Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report

Submits reports to corporate office as appropriate

Monitors room availability

Blocks rooms and handles guest requests

Performs and documents security walks on a regular basis

Has a thorough knowledge of emergency procedures and implementation of procedures

Prepares continental breakfast on time; replenishes breakfast items as needed

Performs duties of a Guest Service Agent, including laundry functions as directed

May be required to make management decisions in manager's absence

All other duties as assigned

What We're Looking For 6 months - 1+ year of Night Audit experience preferred

Desire to work overnight shifts

A friendly, positive attitude and genuine desire to help others.

Strong communication and customer service skills.

Ability to remain professional and calm when handling guest concerns.

Ability to handle confidential guest information with integrity.

Basic computer and cash-handling skills.

Reliable and dependable attendance.

Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.

High school diploma or equivalent preferred.

Ability to keep accurate accounts of cash, checks and credit transactions

Ability to manage and keep accurate accounts of cash, checks and credit transactions

Passionate about hospitality and creating an exceptional guest experience.

All other duties as assigned.

No hotel experience? No problem! We value a great attitude, willingness to learn, and a passion for providing excellent service.

Equal Employment Opportunity

Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.

Reasonable Accommodation

Tharaldson Hospitality Management is committed to providing reasonable accommodations to qualified applicants and associates with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you need an accommodation during the application or interview process, please contact Human Resources.