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Apex Systems

Charlotte / Global

Technical Program Manager

Job Description

Technical Program ManagerThe Senior Delivery Lead is responsible for planning and coordinating the execution and delivery of complex program and platform initiatives that require collaboration across multiple teams. Acting as the single point of orchestration, this role sets clear work objectives, manages dependencies, and enables automation-driven flow throughout the delivery lifecycle. The Senior Delivery Lead provides end-to-end visibility into delivery health using real-time data, reduces unnecessary ceremony to improve decision velocity, and ensures teams remain focused and aligned.Key ResponsibilitiesLead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, and quality expectations.Translate business strategy into actionable plans, milestones, and clear deliverables.Orchestrate cross-team work, ensuring dependencies, risks, and integration points are managed.Promote automation-first delivery practices to improve flow and reduce manual effort.Provide clear, concise reporting using real-time delivery and operational data.Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program and platform outcomes.Manage intake and work prioritization to match team capacity.Support operational readiness including testing, environment preparation, and support transition.Maintain compliance with enterprise change, security, and audit standards.Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops.Required QualificationsSignificant experience leading multi-team delivery in product, platform, or enterprise environments.Experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent.Demonstrated success with intake governance, dependency management, WIP limits, and RAID rigor.Familiarity with Agile delivery practices and AI accelerated workflows.Proficiency with delivery planning, documentation, and workflow tools such as Jira.Experience navigating enterprise change, security, and compliance processes.Preferred QualificationsExperience with platform rollouts, modernization initiatives, or technical migrations.Knowledge of CI, CD, automated testing, security scanning, or release automation concepts.Experience with delivery metrics and value stream or flow oriented practices.Familiarity with operational readiness, SLOs, and support models.Financial fluency in budgeting and forecasting.Experience using AI tools for story refinement, documentation, or delivery automation.
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