Inside Sales Representative

Join Our Arauco Team as an Inside Sales Representative!

Are you a dedicated sales professional looking for a rewarding career? We are seeking a passionate Inside Sales Representative to develop, maintain, and enhance customer relationships.

What We’re Looking For

Associate or bachelor’s degree required

Prefer 2+ years’ experience in inside sales, customer service sales, or similar

Experience with Excel (pivot tables, VLOOKUPS) is necessary; ability to work within customer control logs, pull up customers, enter sales orders, update shipments, and work with pricing templates

Must be a team player—able to collaborate cross-functionally as needed

Efficient multi-tasker with strong organizational skills

Precise, detail-oriented, and highly organized

Knowledge of SAP and industry practices is a plus

What We Offer

Our comprehensive benefits package includes:

401(k) with company match

Paid Maternity & Paternity Leave, PTO, and holidays

Wellness Program, Gym Reimbursement, Pet Insurance

What You’ll Do

Manage strong customer relationships and respond to inquiries

Maintain and update customer price lists, quotes, and templates with the Sales Director and Managers

Update customer control logs daily and provide weekly shipment/order updates

Develop and maintain product knowledge of ARAUCO offerings

Identify new product opportunities and collaborate with manufacturing to develop programs

Understand and promote the organization's capabilities and specifications

Qualify new accounts from a financial and credit perspective

Act as a liaison between customers and manufacturing, providing timely information

Enter orders into SAP or other ERP systems

Coordinate logistics and operational issues for inland quotes and order tracking

Handle claims, investigate issues, and negotiate resolutions for customer problems

Communicate daily with colleagues in South America

Travel as required for business purposes

Manage Samples activities, including requesting, storage, inventory, packaging, and shipment tracking

About Us

At ARAUCO, we’re more than a global leader in sustainable wood products—we’re a team driven by innovation, environmental stewardship, and strong core values. Committed to responsible forestry and quality craftsmanship, we create products that shape industries and protect the planet. Sustainability is central to everything we do—from responsible forestry to reducing environmental impact, we are dedicated to preserving natural resources for future generations.

Grow your career with purpose and help us shape a better future—one product, one idea, and one team at a time.

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