Verizon
, , United States / Global
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, , United States / Global
Verizon is seeking a remote Customer Service/Sales Advisor to join our team. You will handle incoming calls about installation, billing, changes to service, and products, while proactively offering solutions.
You will resolve disputes and assist customers in staying connected with a strong emphasis on delivering superior service. The role emphasizes consultative selling, empathy, and ownership of customer concerns, with responsibilities including post-payments outreach and scheduling flexibility
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