Information Technology Intern

Job Description

Title: IT & Business Systems Intern

Location: Fully Remote

Employment Type: Temporary Internship, Part Time

Reports To: Director of IT & Business Systems

Position Overview

FEDlogic is seeking a student or recent graduate with a strong interest in information technology and business systems to join us as an IT & Business Systems Intern. You'll work directly with our Director of IT & Business Systems, with oversight from our Chief Operating Officer, supporting a fully remote organization that runs entirely on cloud platforms. This role offers hands on experience with the systems that power our daily operations, from employee support and account management to CRM data quality and security compliance. You'll contribute to real projects that make a visible difference across the company.

Key Responsibilities:

Provide IT support to a fully remote workforce, including troubleshooting, account access, and device questions, with escalation to the Director of IT & Business Systems as needed

Assist with employee onboarding and offboarding, including account setup, access changes, laptop preparation, and return tracking

Support Salesforce and HubSpot data cleanup projects, such as identifying and merging duplicate contact records, correcting inaccurate data, and improving consistency across systems

Help maintain user access and records for our client reporting portal, working alongside our operations and client success teams

Assist with Google Workspace administration and user management

Document processes, write how to guides, and help maintain IT standard operating procedures

Support security and compliance efforts, including evidence collection for SOC 2 audit activities and periodic user access reviews

Help track IT assets and maintain accurate device inventory

Required Qualifications:

Currently enrolled in, or recently graduated from, a degree or certificate program in Information Technology, Information Systems, Computer Science, or a related field

Working knowledge of common business software and a strong interest in learning cloud platforms and CRM systems

Excellent attention to detail, especially when working with data

Clear written and verbal communication skills, including the ability to explain technical topics to nontechnical colleagues

Ability to work independently and manage multiple tasks with competing deadlines in a remote environment

Professional judgment and discretion handling confidential employee and client information

Reliable internet connection and a suitable remote workspace

Preferred Qualifications:

Exposure to Salesforce, HubSpot, Google Workspace, or similar platforms

Experience using Excel or Google Sheets for data cleanup and analysis

Relevant coursework or certifications such as CompTIA A+, Network+, or Security+

Interest in cybersecurity, systems administration, or business systems

Comfort working in a fast moving environment where priorities shift

What we Offer:

Flexible remote work environment

Hands on experience with the business systems that support a growing company

Direct mentorship from IT and operations leadership

Cancer Experts Now supplemental plan

Supportive and collaborative work environment

Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veterans status, or any other characteristic protected by law.

A consumer report and/or investigative consumer report may be obtained for employment purposes in connection with your application for employment.

The pay range for this role is:

25 - 25 USD per hour (Remote (United States))

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