Manager, Software Engineering

As passionate about our people as we are about our mission.Why Join Q2?Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.SUMMARYThe Engineering Manager is responsible for functional ownership of a critical US-based fraud and decisioning platform domain and for leading a team of US-based engineers operating within a global delivery model.In alignment with our AI-First strategy and “All In” commitment, this leader advances intelligent, secure, and scalable fraud detection and prevention capabilities. The role drives platform reliability, measurable performance outcomes, and disciplined engineering execution while fostering a culture of accountability, innovation, and continuous improvement.JOB DESCRIPTIONFunctional Platform Ownership (US)Serve as the US-based functional owner for a core fraud and risk platform domain, accountable for technical direction, platform health, and delivery outcomesDefine and maintain architectural standards, operational KPIs, and reliability targetsAdvance AI-enabled capabilities through intelligent automation, model-driven decisioning, and data observabilityEnsure production stability through strong monitoring, incident response, and root cause management practicesPartner closely with Product, Risk, Data, and Engineering stakeholders to align roadmap priorities with measurable business impactDrive scalability, resilience, and security improvements across the platformGlobal Engineering OversightProvide people leadership and day-to-day oversight for US-based engineersOperate effectively within a globally distributed engineering structure with shared functional alignmentEnsure delivery consistency, engineering quality, and adherence to common standards and toolingFacilitate cross-region coordination and proactively remove execution barriersAI-First Leadership & “All In” CultureLead adoption of AI-First engineering practices, embedding automation and data-driven decision making into workflowsPromote responsible innovation while maintaining production rigor and compliance standardsModel an “All In” mindset through full ownership of outcomes, transparent communication, and decisive executionMentor engineers through structured coaching, performance management, and career developmentDrive high-quality code reviews, architectural governance, DevOps maturity, and CI/CD optimizationLead Agile ceremonies with emphasis on predictability, accountability, and measurable resultsSupport hiring and onboarding to strengthen technical depth and delivery capabilityEXPERIENCE6+ years of software engineering experience (4+ years with advanced degree acceptable)2+ years of people management experience with demonstrated team development outcomesExperience owning or operating a production enterprise platform with defined reliability and performance targetsExperience integrating AI/ML-driven capabilities into enterprise systems (preferred)Strong understanding of distributed systems, observability, secure development practices, and system scalabilityExperience working within a global delivery modelProven track record of driving operational improvement and delivery predictabilityStrong leadership presence with a bias toward ownership, accountability, and resultsThis position requires fluent written and oral communication in English.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Health & WellnessHybrid Work OpportunitiesFlexible Time OffCareer Development & Mentoring ProgramsHealth & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”Click here to find out more about the benefits we offer.Our Culture & Commitment:We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.Applicants in California or Washington State may not be exempt from federal and state overtime requirementsSummaryLocation: Cary, North Carolina; Lincoln, NebraskaType: Full time