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Diverse Lynx

Charlotte / Global

Linux Admin (Production Support)

Job Description

Primary Skills: Unix/Linux, SQL (MS SQL/Oracle), Monitoring (Dynatrace, Splunk), Production support (Incident/Problem)

Secondary Skills: Scripting (Shell/Python/Perl), Batch Scheduling (Autosys/Quartz/Airflow)

Role and Responsibility:

• Lead day-to-day production operations across platforms including MS SQL Server, Oracle, Informatica, and Unix-based systems.

• Monitor and maintain the health, availability, and performance of production applications using tools such as Dynatrace and Splunk.

• Monitor and manage batch scheduling and orchestration using Autosys, Quartz, or Airflow schedulers

• Own incidents: triage, root cause analysis, resolution, communication, and prevention of recurrence.

• Support production Services functions, including: Incident/Problem Management, Change/Configuration Management, Release Deployment Readiness, Capacity Availability Management and Monitoring Service Analytics

• Create comprehensive documentation, runbooks, and knowledge-transfer materials.

• Proactively identify production risks and drive incident, problem, and change management processes end-to-end.

• Support heterogeneous environments that include Java applications, Unix shell scripting, Python, and Perl.

• Ensure all production services meet SLA thresholds for uptime, performance, and incident response.

• Use AI/ML-assisted tools to optimize production processes, reduce manual intervention, and increase platform reliability.

• Identify vulnerabilities and continuous improvement opportunities; develop metrics and operational dashboards.

• ct as the escalation point between business, development, and technology teams.

• Communicate production risks, incidents, and service impacts clearly to stakeholders.

• Work closely with business partners to ensure alignment on priorities, readiness, and reporting requirements.

Desired Skills:

• Strong production support experience in financial services, preferably in regulatory reporting.

• Good experience of SRE role

• Strong technical skills in Unix/Windows OS, SQL, Oracle, and scripting languages (Shell, Python, Perl).

• Working knowledge of monitoring systems (Dynatrace, Splunk) and batch scheduling tools (Autosys/Quartz/Airflow).

• Expertise in incident, problem, change, and request management processes.

• Experience supporting complex, real-time, and batch-oriented production environments.

• bility to work second shift and provide occasional off-hours/weekend support.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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