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Trek Retail Corporation

Arlington / Global

Customer Service

Job Description

Trek Retail Corporation is seeking a Service Manager to lead the store's Service Center, owning workflow decisions, staffing, and KPIs to ensure stellar customer experience. You will be the primary service advisor, merging the service and sales experience while guiding a team to deliver Trek's renowned hospitality.

Applicants should bring 3+ years of bicycle service center experience, strong leadership, exceptional communication, and a readiness to attend Trek Service classes in Waterloo, WI.

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