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Live Nation Entertainment

Santa Ana / Global

Guest Services

Job Description

Live Nation Entertainment - - Responsibilities: Deliver exemplary customer service to maintain customer loyalty; Answer inbound calls or in person inquiries to resolve customer concerns; Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken; Refer unresolved customer grievances to designated departments for further investigation; Show CARE by participating in the venue's sustainability program and assisting with venue duties

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