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Business Centric Technology

Irving / Global

SR Lead, Endpoint Engineering & Support

Job Description

The SR Lead, Endpoint Engineering & Support will own the strategy, engineering, and day-to-day support of desktops, laptops, and endpoints for corporate and branch users. Drive endpoint security and lifecycle strategy using Microsoft Intune and Defender, manage DaaS offerings, and lead vendor relationships across the end user computing environment. This is a direct-hire position in Irving, TX, working Monday-Thursday onsite and Fridays remote.

WHAT’S IN IT FOR YOU: Medical, dental, and vision with employer contributions

Healthcare FSA & telehealth options

Paid vacation, sick leave & holidays

Ongoing learning and development programs

WHAT YOU’LL DO: Own Intune-based device enrollment, compliance, and app deployment

Manage endpoint security via Microsoft Defender

Evaluate and implement DaaS/VDI solutions

Standardize imaging, patching, and configuration

Drive support SLAs and root cause analysis to reduce downtime

Manage vendor contracts, procurement, and asset lifecycle

Build and lead a team of endpoint engineers and support techs

WHAT YOU’LL BRING: 6+ years in endpoint engineering/desktop support, 2+ in a lead role

Hands‑on Intune and Defender experience

DaaS/VDI experience

Proven success in distributed corporate + branch environments

Strong vendor management, leadership, and troubleshooting skills

Microsoft certifications (Modern Desktop Admin, Endpoint Admin Associate) a plus

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