Program Manager

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Program Manager in Nashville, TN. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities

Manage staff schedules and ensure shifts are adequately staffed

Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene

Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition

Develop and implement activity programs including the Meaningful Day curriculum

Communicate with the families and guardians of individuals we support as needed

Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments

Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management

Ensure program documentation and billable records are completed accurately and timely

Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation

Monitor the health and medical needs of individuals and immediately report any concerns

Manage relationships with the families and guardians of the individuals in our care

Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies

May be required to fill shifts when staffing issues arise

Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation

Additional tasks and responsibilities may be assigned

Bachelor's degree required

Complete all state and agency required training per state guidelines

Valid driver’s license with a satisfactory driving record

Experience supporting individuals with intellectual or developmental disabilities

Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

Team oriented with demonstrated leadership experience

Experience with problem solving against multiple priorities

Ability to establish a comfortable and supportive relationship with individuals receiving supports

Ability to exercise good judgment and remain calm in crisis situations

Excellent verbal and written communication skills

Working Conditions

Work in residential programs, day programs, and in the community

Schedule may change due to business needs and may include evening and weekend hours

May be required to be on-call in cooperation with other management staff

Frequent lifting, stretching, and other physical exertion may be required

May be required to transport individuals utilizing your own vehicle or company provided vehicles

May be required to lift or move 25+ pounds

May assist with wheelchair transfer of non-ambulatory individuals

May be exposed to various medical conditions and communicable diseases

Why Community Options?

Competitive Insurance Benefits (Medical, Dental, Vision)

Paid Holidays Including a Birthday Holiday

Generous PTO

Employee Incentive & Discount Programs

403b Retirement Plan

Incredible career growth opportunities

Community Options is an Equal Opportunity EmployerM/F/D/V

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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