Care Coordinator

Integrated Patient Care Coordinator

This position is responsible for integrated patient care coordination under the direction of the Integrated Care Team model.

Primary Job Responsibilities:

• Optimized and pulling data to identify high risk patients and engage them in care.
• Administers and records data from applicable behavioral health and primary care health screens.
• Educates patient/family about diagnostic procedures, nutrition and maintenance of health and wellness.
• Adheres to infection control/safety guidelines and confidentiality policies.
• Participates in the development of the shared plan of care with other team members and safely coordinates the implementation of that plan.
• Promotes wellness by providing disease management information, patient education materials, communicating physician advice/instructions.
• Coordinates care of patients with internal and external professionals.
• Coordinate the scheduling of integrated care appointments and procedures according to established protocol.
• Maintains/reviews patient records, charts and other pertinent information.
• Responds to/refers patient treatment-related phone calls.
• Professionally represents A&C in the community participating in public health fairs and events.
• Documents and coordinates data, information, and clinical practices across multiple EMR's and databases.
• Coordinates and follows patient referrals to specialty provider to enable/encourage patient attendance and follow up return to clinic.
• Coordinate clinical data exchange and retrieval of results with specialty providers.
• Coordinates discharge and transition planning for patient care.
• Maintains patient confidentiality.
• Performs complete assessment of medical and behavioral healthcare needs, family support structure, and patient eligibility status to obtain resources.
• Effectively communicates barriers to healthcare teams.
• Knowledgeable of Medicaid/Medicare guidelines, Marketplace plans, and commercial insurance benefits and services.
• Advocates for patients/clients by communicating patient desired healthcare choices.
• Experienced with MCE plan benefits highly preferred.
• Perform other related duties as directed or required.

Education: BSW or closely related degree. Certified MA or LPN preferred, but not necessary.

Experience: 3 years preferred.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver's license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.