Catering Operations Manager

Overview

Operations Manager – Catering & Meal Production (Full-Time)

Social Express Catering & Meal Prep (SECMP) | Metro Atlanta, GA Pay: $50,000–$55,000/year (based on experience) + performance bonus opportunity Schedule: Full-time | Early mornings required | Some weekends/evenings as needed Location: On-site (Metro Atlanta)

About Us

Social Express Catering & Meal Prep (SECMP) is a high-volume catering and meal production company serving Metro Atlanta. We are known for consistent execution, strong leadership, and delivering cultural culinary experiences at scale. We’re growing fast and looking for a seasoned Operations Manager to help run the day-to-day.

Position Overview

We’re hiring a hands-on Operations Manager to lead kitchen production, packing, dispatch, and daily team accountability. This role is ideal for an experienced operator who can bring structure, enforce standards, and keep the kitchen running smoothly without chaos.

This is not a desk role — you will be on the floor leading production and ensuring everything is executed on time.

Responsibilities

Lead daily kitchen operations: prep, production, packing, staging, load-out, and reset

Run pre-shift huddles, assign stations, and manage timelines to ensure deadlines are met

Maintain quality standards for portioning, packaging, labeling, and accuracy

Oversee daily dispatch and driver readiness to ensure on-time deliveries

Maintain inventory readiness (food, packaging, disposables) and reduce waste

Enforce food safety, sanitation, and operational compliance standards

Schedule staff, manage labor efficiency, and control overtime through planning

Train, coach, and hold staff accountable for performance and reliability

Support catering/event readiness by ensuring Chef Jarvis has what’s needed (Chef leads day-of execution)

Track daily performance metrics and provide updates to leadership

What We’re Looking For

Required:

3+ years of leadership experience in a high-volume kitchen, meal prep, catering, or food production environment

Strong ability to manage people, time, and deadlines under pressure

Organized, firm, and consistent leadership style

Excellent communication and follow-through

Comfortable working early mornings and being hands-on daily

Preferred:

ServSafe Manager certification (or willingness to obtain)

Experience managing delivery logistics/dispatch operations

Experience implementing SOPs and basic KPI tracking

Performance Expectations (KPIs)

On-time production and dispatch execution

Accuracy in packing and order fulfillment

Strong cleanliness and food safety compliance

Reliable staffing coverage and team accountability

Reduced waste and better labor efficiency over time

Why Join SECMP

Fast-growing company with real leadership opportunity

You’ll have ownership of daily operations and make a real impact

Strong culture of excellence, accountability, and execution

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