Inside Sales Representative

Owings Mills, MD | Full-Time | In-Person

Salary Range: $40,000 - 75,000 annually (base pay plus substantial bonus structure)

Are you a salesperson who follows up, follows through, and genuinely enjoys helping customers make the right decision?

Brody Brothers Pest Control is growing our sales team, and we're looking for an experienced Inside Sales Representative who brings energy , confidence , persistence , and an exceptional eye for detail.

We're looking for someone who believes sales isn't about pressure - it's about understanding the customer, identifying the right solution, earning their trust and confidently asking for their business.

We don't believe in high-pressure sales tactics. But we're not afraid to sell.

This is not a passive order-taking position. You will own sales opportunities, talk with customers about their needs, recommend the right solution, overcome objections, follow up consistently, and close business.

We want someone who is naturally upbeat and engaging—but who also takes sales seriously.

What You'll Do:

Respond quickly to inbound sales leads and customer inquiries

Ask the right questions to understand each customer's needs

Recommend appropriate pest control services and clearly explain their value

Prepare accurate quotes and confidently ask for the sale

Own your leads from first contact through final disposition

Follow up consistently with customers who have not yet made a decision

Use effective objection-handling and consultative selling techniques

Re-engage lost opportunities , canceled accounts, and inactive customers

Contact existing customers when additional services would genuinely benefit them

Maintain detailed, accurate records of calls, quotes, follow-ups, and outcomes

Work closely with Customer Service, Scheduling, Operations, and our field team

Meet or exceed sales, conversion, revenue, and activity goals

We're Looking for a Sales Professional Who:

Has 2+ years of customer-facing sales experience

Has experience working toward sales goals, quotas, or conversion targets

Understands consultative selling rather than simply reading a script

Is comfortable asking for the sale and handling objections

Has a warm, positive, engaging personality and builds rapport quickly

Is motivated by results and the opportunity to earn commission

Is highly organized and capable of managing multiple leads at different stages

Doesn't allow follow-ups, callbacks, quotes, or opportunities to fall through the cracks

Takes ownership of commitments and finishes what they start

Communicates professionally by phone, email, and in writing

Is comfortable learning and working in multiple computer systems

Cares about the customer's experience—not just making a sale

What Success Looks Like Here:

Attention to detail: You're the kind of person who knows where your leads stand.

Follow through: If you tell a customer you'll call Thursday, you call Thursday.

Accuracy: Your notes are accurate. Your quotes are correct. Your follow-ups happen. You look for opportunities without being pushy, and customers feel like you helped them solve a problem rather than simply sold them something.

And, of course, you close the sale.

Why Brody Brothers?

Brody Brothers Pest Control is a growing, family-owned Maryland company that has been serving our community since 1984.

We work hard, care deeply about our customers, and like working with people who bring positive energy to the team. We're professional without being stuffy and serious about doing excellent work without taking ourselves too seriously.

Our benefits include:

Meaningful bonus structure

Paid training

Paid time off (increases with tenure)

Health insurance options (3 medical plans with generous employer contribution)

Dental and vision insurance, short term disability and life insurance (premium is 100% covered by employer)

Company-matched retirement savings plan up to 4%

Employee referral bonuses (great people know more great people!)

A supportive, team-oriented work environment!

Opportunities to learn, grow, and make a meaningful impact on a growing sales team

Ready to Sell?

If you're an experienced salesperson who enjoys building relationships, solving problems, earning business, and seeing your follow-up turn into results , we'd like to hear from you.

Bring your energy. Bring your sales skills. And bring your attention to detail—we'll definitely notice it.

Brody Brothers Pest Control is an Equal Opportunity Employer and a drug-free workplace.

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